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Help & Contact

"My AVISO+" is your private space where you can find the list of the AVISO+ products you have subscribed.

From this reserved area, you can access your products as well as the related documentation available on the Website. You can also check your personal information and request for other products.

 

Not yet registered?

 

To create an account, you need to subscribe by filling the "Registration form". 

Personal information are requested. They will help us better answer you if you have any question, and better fulfill your needs in the future.

With this form, you can select the products you want to access to.

You will be sent your login details in two separate e-mails shortly after the form is submitted, and products under standard licence you requested will then be accessible.

AVISO+ User Services will examine the requests for products under restricted licence within 5 working days (European time).

Important notice regarding AVISO products

The different Aviso products have different conditions of use, so all the products are not freely available for every uses. Please read carefully the licence agreement before accepting it. 

Personal information

According to the law n° 78-17 "Informatique et Libertés/software and freedoms", you have the right to access the information as well as to rectify and delete data that concerns you personally on this site. Contact the AVISO+ User Helpdesk for this.

 

Login details and Connection

 

The email address serves as the username.

With your login details, you can connect to your private space and the product access services.

From your private space, you access the extraction and opendap services without entering username/password again.

However, they are required for the FTP service. 

Please note that the credentials are also different for the CNES Data Center. Please register online

I didn't receive the e-mails with my login details, what's wrong?

If you do not receive them within 48 hours, it is possible that our reply has been cancelled by automatic spam filters, or the e-mail address that you provided on the form is invalid. 

 

Connection issues

 

If you have forgotten your password, you will need to follow the "Reset Password" instructions. Your username will be requested.

If you have trouble logging in with your username, please contact the AVISO+ User Helpdesk.

 

Contact

 

Please refer to our FAQ 

If at any time you have questions or need assistance, please contact emailAVISO+ User Helpdesk

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Discover AVISO+

Customizable home, reading tools, products search guide, etc.. Discover step by step the features of the new site AVISO+.

Customizable homepage

The new home page is composed of blocks called "widgets".

Rearrange the blocks with a "Click & Drop".

Hide a widget with the cross at the top right. Reset or add a widget with the "wrench" icon. The "User" and "Public" profiles offer a predefined organization.

All the modifications are automatically saved as cookies on your machine so as to enable you to have your own specific AVISO+.

Reading tools

Ease your reading by choosing the page background colour (black/white) and/or by modifying the font size.

Browsing menu and breadcrum trail

To ease your browsing through AVISO+, you can use at any time the main banner items with the interactive submenus or use the browsing menu on the left side of the screen (it is open by default). For more readiness of the page contents, you can fold and unfold the browsing menu by clicking on the tab. At any time you can know where you are thanks to the browsing menu or the breadcrum at the top of the page.

Products search guide

The first submenu of the "Data" banner item leads you to a new search form enabling you to find quickier the product that suits your needs. The list of results is updated according to your selection criteria.

AVISO+ Multimedia

The first submenu of the "Multimedia" banner item leads you to AVISO+ collections of images and videos linked to altimetry and its applications. Have a nice visit!